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VIDEO: Help and insight available for Suffolk family carers

Suffolk County Council has released a new video and booklet giving an insight into what it means to be a carer.

The Council and Suffolk Artlink have worked in partnership to produce the video and booklet which bring together the stories of carers living in Suffolk. Carers have shared their advice and experiences of the carer’s assessment process, their ways of coping and how this role has changed their lives.

A carer is anyone who spends a significant proportion of their time providing unpaid support to a family member, partner or friend who cannot manage without help. This can be due to illness, frailty, mental health need, substance misuse or disability.

The aim of the video and booklet, ‘Talking Care’ is to help further inform people about the carer’s assessment and what the assessment could mean for them.

Councillor Beccy Hopfensperger, Suffolk County Council’s cabinet member for Adult Care said: “We have produced the video and booklet to raise awareness of what the carer’s assessment is and how it could help those who need it.

“Through the interventions discussed as part of the carer’s assessment, we support people to follow their hobbies, take a break from their caring roles, spend quality time with the person they care for and help alleviate any stress they feel.

“There are approximately 81,000 family carers in the county. Of those, we currently reach an estimated 14,000 through Customer First and our voluntary sector partners. For us to increase this number it is vitally important for people to recognise what it means to be a carer, and be aware of the support and advice which is available to them.

“If you are caring for someone without support, I urge you to request a carer’s assessment as it could make a huge difference to your life and the life of the person you are caring for.”

Anyone who provides unpaid care can ask for a carer’s assessment from Suffolk County Council as long as the person you care for lives in Suffolk. A joint assessment for you and the person you care for can also be carried out.

To request a carer’s assessment, contact Customer First by telephone on 0808 800 4005 or by email at customer.first@suffolk.gcsx.gov.uk

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