A pensioner from Great Cornard has slammed Suffolk Police after she was told to ‘call back tomorrow’ when £200 she took out of a Sudbury cash machine went missing.
Not sure whether she had dropped the money or if it had been stolen when she visited Sudbury on Wednesday, May 4, Moira Simpson was outraged at the “unbelievable” treatment she received from the officer she spoke with on the telephone.
“I rang Suffolk Police and they told me it would be better to ring tomorrow as the purse wouldn’t get to Bury until Thursday,” said the 72-year-old.
She was then told the member of staff needed would not be available until the Friday.
“I’m just so incensed that’s the reaction that we are getting from the police,” she added. “I told them I know the police stations are closed but that’s not good enough.
“I had to push to even get a crime reference number.”
“They asked if the money had been lost or stolen. I told the lady I wasn’t sure but she said I would go though to a different department.
“It just seemed to be getting worse. It’s so soul destroying.”
Arriving in Sudbury at 9.30am, Mrs Simpson, who lives in Canhams Road, Great Cornard, first took out £200 from Lloyds Bank, before heading to Barclays bank.
She also visited Greggs, McColl’s and Santander, before realising the money was missing.
Retracing her steps she could not see the money or the purse it was contained in, asking in the stores she had visited.
To make the incident even more upsetting, Mrs Simpson had collected the money for an elderly neighbour, having to reimburse him.
The money was in a small, black oblong wallet that a mobile phone could be kept in. It had a pink panther stitched onto it.
A spokeswoman for Suffolk Police said: “Police are looking into what has occurred and we ask anybody with information or who may have found the money to come forward and contact Bury St Edmunds on 101.”