Pharmacies in Sudbury and Hadleigh scoop awards in recognition of service to customers
Two pharmacies have been singled out for praise in a Suffolk-wide initiative to raise awareness of the services that pharmacies offer in their communities.
Health champion Beverley Wright, who works at Mill Pharmacy in Hadleigh, won two awards for going above and beyond the call of duty when helping a customer, and for being an inspirational member of the pharmacy team.
And in Sudbury, the team from Boots won the category for the most interactions with customers for its stop smoking service.
Award organiser Myra Battle, from the Suffolk Local Pharmaceutical Committee, said the awards – now in their second year – went to independent and chain pharmacy teams, as well as to individuals.
She said: “We have 300 pharmacy health champions in Suffolk and they are there to share knowledge, highlight national and local campaigns and to signpost people to services. It’s about building awareness of pharmacy services in the community.”
Mrs Wright won the Inspirational Team Member award and Active Referral from a Pharmacy award.
The active referral involved telling a young person about an available service, and escorting them there to make sure they got there safely.
Mrs Battle said: “The judges said Beverley provided vital support and reassurance to a young person, and they called Beverley a true pharmacy hero for providing one-to-one support.”
Mrs Wright said: “As you can imagine, I was completely amazed to win two awards. It is a pleasure to work in pharmacy, as you meet so many wonderful people in our community.
“All our staff in Hadleigh are dementia friends and we are a carer-friendly pharmacy.
“Our doors are open to everyone, whatever age, for advice as well as for prescriptions.
Sudbury Boots store manager Michael Wall said: “We are delighted to have won this award.
“My team takes great pride in the number of customers and patients we help and support with their health and wellbeing on a daily basis.
“This award is testament to the hard work the team have put into the service, and I am delighted they have been recognised for this.”