Owner of Munnings Tea Shop in Lavenham angered by zero rating from food standards inspection
The owner of an iconic tea room in Lavenham has hit out at a zero rating for food standards after a visit by inspectors.
Everyl Maddell, who runs Munnings Tea Shop in the Crooked House in the High Street, is complaining to Babergh District Council after the inspection downgraded the tearoom from three to a zero.
The rating – issued by the Food Standards Agency – states that improvement is necessary for hygienic food handling and urgent improvements are needed for management of food safety.
Cleanliness and the condition of facilities and the building are said to be generally satisfactory.
Mrs Maddell, who has traded in Lavenham for the last 15 years, said: “It’s heartbreaking. I’m somebody with 45 years of catering experience and have had no record of food poisoning. I am beyond angry.”
She said she is caught between the tea room’s listed status and a kitchen which she believes should not have been passed in the first instance.
She said inspectors were not happy with the cooker splash back and temperature of the fridge, which had gone down as people had been putting away food.
Trip Adviser rates Munnings at 4.5 from 374 reviews.