Lavenham residents have been left without a post office after it suddenly closed without warning on Thursday.
June Titterington, manager of Lavenham Pharmacy - where the post office had been based for the past four years - said the closure came as a shock.
“We thought it was a routine financial check but a letter arrived saying they were closing the post office down.
“There were discussions going on regarding opening hours, and the Post Office wanted to extend the opening hours but the decision was taken not to do that.
“We don’t know why they decided to close it down. We have an elderly population in Lavenham who use the Post Office a lot so the closure will badly affect them.”
The move to Lavenham Pharmacy in 2012 was done to save the Post Office from closing in the village.
Commenting on the closure, South Suffolk MP James Cartlidge said: “Naturally I was extremely concerned as soon as I heard about the sudden and unexpected closure of Lavenham Post Office.
“I spoke at length to a senior figure at Post Office Counters and they explained there is a contractual dispute between the Post Office and the sub-post master. Being a contractual dispute, there is a limit to what I can reveal of discussions.
“However, I know this means a great deal to people in Lavenham and the surrounding area, many of whom depend on the post office so I want to reassure residents that I will be doing all I can behind the scenes to try and work out precisely what is happening and what, if anything, can be done to progress the situation.”
A spokesman for the Post Office, said: “Lavenham Post Office closed on Thursday due to private contractual reasons. We apologise for any inconvenience caused by the temporary closure of this branch. We are working hard to restore Post Office services to the area as soon as possible.”
The spokesman recommended alternative branches, including Monks Eleigh Community Shop and Post Office, Great Waldingfield Post Office in Lavenham Road, and Cockfield Post Office in Howe Lane.