A hamlet’s only post box will finally be replaced after three months, less than a day after a county councillor stepped in.
The post box in Fenstead End, near Boxted, was removed three months ago by Royal Mail because the wooden post which it stood on was rotten.
Despite repeat requests for contact from various parishioners, it was only when the hamlet’s county councillor Richard Kemp stepped in that there was any action.
This morning (October 29) Mr Kemp wrote to Grant Greetham at Royal Mail, saying: “I was amazed to hear that this post box removed three months ago has not been replaced.
“The problem has been compounded by the fact that despite contact being made by various people some six times at least you have not had the acumen or courtesy to respond to those calls and emails.
“That is frankly quite appalling.”
Mr Kemp also made Mr Greetham aware that he had contacted South Suffolk MP James Cartlidge about the issue.
Remarkably, just hours after his email was sent, Mr Greetham responded.
In his email he apologised for his lack of communication, stating that the post box would now be replaced tomorrow, in the same location.
Mr Kemp called the turnaround “remarkable”, adding that it had been very frustrating for the villagers.