Hadleigh care home improves to good rating in latest CQC report
Staff and residents at a Hadleigh care home are celebrating, after the facility climbed up to a good rating following its first inspection since being taken over by a new operator.
Canterbury House, located on Gallows Hill, was classed as good in all categories in its latest report from the Care Quality Commission (CQC), with inspectors hailing the improvements made since last year.
The home was previously rated as ‘requiring improvement’ following an inspection in July 2017, before changing hands from Cavendish Healthcare to Anchor Trust.
In the new report, the facility, which provides care for up to 63 adults, is described as a “more settled and inclusive service that staff were proud to belong to”, highlighting the improved safeguarding provisions and good feedback from residents.
Gerard Balo, the home manager at Canterbury House, said: “We have worked hard to make Canterbury House a good care home, so to be given such praise from the regulator is wonderful.
“We welcome such rigorous inspections and clear ratings so older people and their families can see which homes are the best in the country.
“We’re so pleased to be classed as a good care home. We’ll be celebrating this success.”
Becky Garwood, Anchor’s care quality manager, credited the improvements to a “comprehensive action plan” that has been put in place in response to the findings of the previous inspection.
“The home’s improved rating is due to the rigorous overseeing of the care at the home and support from the senior management team,” she added.
“A new manager, who had experience of the Anchor behaviours and values, was recruited, alongside their deputy, to form a strong leadership team at the home.”