A GREAT Cornard woman has criticised Babergh District Council after she was unable to tend to her garden because her bin was not emptied on Wednesday.
Monica Robinson, from Bures Road, was left unhappy with the lack of service provided by the council after her brown garden waste bin was not collected.
“I had been away and came back Thursday and my husband said the bin was still out there,” she said. “I phoned the council and was told it had been ticked off as though it had been collected.”
Mrs Robinson, who said her neighbours’ bins had been collected as normal, requested that the bin was emptied before the weekend so that her husband could do some gardening, but this did not happen.
“I called again on Friday afternoon and the woman said nobody had got back to her and it would be collected whenever they could,” she added.
“I am more angry that I’ve not even had an apology. I’ve got to leave that bin there until it is taken and I can’t do my gardening.
“I pay £40 per year to have this bin and £1,800 a year in council tax and we aren’t getting the service we should.”
A Babergh District Council spokeswoman apologised for the confusion over the bin collection.
“We have spoken with our waste contractors and they will endeavour to collect and clear the bin within the next few days,” she said.
“In order that bins are collected, we ask all residents to ensure their bins are presented by 6.30am on their collection day.”