Delivery lorries which jut out into a busy Sudbury road have been blamed for lengthy morning queues which cause commuters to miss trains.
Vehicles regularly use delivery areas close to the traffic lights in Girling Street to unload goods near the rear entrances to Iceland and 99p Stores in North Street.
Graham Reavell, a resident from Gainsborough Road, said: “They have these 40-tonne lorries coming down at the most ridiculous times of the day and they hold up the traffic at 7am as they reverse in. Nobody can get through.”
Mr Reavell said his wife, who commutes from Sudbury train station, was among several commuters who missed their train on Wednesday after being delayed.
“The traffic gets backed up so the whole system is completely stuck,” he said. “When they do park a lorry there, they are so long that half the cab is sticking out into the road.”
Mr Reavell, who is retired, said something needed to be done to prevent the problem, which he said has been going on for several years.
“The most simple solution is for the transport managers of these companies to stop such long lorries coming and have them arrive at another time, such as during the night,” he said. “Somebody should use some common sense.”
The Silkworm pub also receives deliveries via Girling Street, with lorries parking near the traffic lights.
A Suffolk County Council spokesman said officers were looking into the matter.
“We are aware of this problem and have contacted Iceland requesting that the company takes action to avoid the highway being obstructed,” he said.
“This includes using smaller vehicles and loading or unloading at quieter times. We are awaiting Iceland’s response.”
The spokesman said Suffolk Police had been informed as it is responsible for highways enforcement issues.
Sergeant Kevin Horton, from Sudbury Safer Neighbourhood Team, said police wanted to solve the problem without resorting to enforcement.
He said: “We are working with the business to identify solutions that will reduce obstructions caused by delivery lorries to resolve the issues.”