Delight at care home reviews
Staff at a care home in Cavendish are celebrating after it performed strongly in the first nationwide care survey answered by families and friends who have relatives living there.
Anchor’s Devonshire House, in High Street, scored highly in the Your Care Rating survey, which also asked the residents to comment on the care they receive.
The results show Devonshire House was given an overall performance rating score of 953 out of 1,000 by residents and 854 out of 1,000 by their families and friends respectively.
Both scores were well above the national averages of 880 for the resident’s survey and 828 for the relatives survey.
Lorraine Hodges, from Devonshire House, said: “It’s great that not our residents, but their families and friends value the care they receive here.
“Most of our scores across the four themes are really positive, which shows that life for our residents is happy and fulfilling and is recognised by their loved ones.
“While we’re really pleased with our scores, we obviously want to get even better and the survey helps us do that by giving us direct feedback from residents, friends and family.”
All of this year’s results for every care home surveyed are displayed on the Your Care Rating website, which can be found at www.yourcarerating.org.