Devonshire House care home in Cavendish celebrates after Care Quality Commission praises improvements in latest report
A Cavendish care home has applauded the work ethic of its staff, after the Care Quality Commission (CQC) recognised the facility’s significant turnaround.
Staff and residents at Devonshire House Care Home in High Street celebrated receiving a good rating in its latest CQC report published this month, having been told it required improvement at its previous inspection.
The most recent report stated the home now provides “a more caring, consistent, responsive service”, following a period of change after the Anchor Group took over its operation in 2017.
Home manager Karen Curle said it is pleasing to have residents’ positive feedback validated by inspectors.
“This is the result of a great deal of hard work to reach this point,” she told the Free Press. “It’s about the teamwork, but also the motivation to move the service forward.
“Of course, it’s lovely for our residents, because it gives them confidence in relation to the quality of the service. The home has now got some stability and is moving in the right direction. It’s great to have that confirmed.”