WITH the benefit of hindsight there should have been a precast concrete channel where the crossing meets the pavement to allow water to run down alongside the kerb and a bronze grating to catch water running off the crossing and the pavement.
A protective bollard at each end of the channel would be a safety precaution and help to define the crossing more clearly.
Better bite the bullet and do it properly rather than ad hoc stuff like hazardous steps at shop entrances. We don’t need yet more signs, just time for pedestrians and drivers to learn how to share this bit of space.
It’s a pity the Highwaymen did not have the foresight to follow best practice in this situation.