Top marks for Great Cornard care home

Hillside Care Home has received top marks after inspection.''Pictured: Back: Debbie Mason (Home Manager), Joanna Kowalczyk (Senior Care), Sandra O'Connell (Care Assistant) FRONT: Cale Hamlin (Carer), Cathy Machett (Team Leader) and Teresa Payne (Head Cook) ANL-141028-072434009
Hillside Care Home has received top marks after inspection.''Pictured: Back: Debbie Mason (Home Manager), Joanna Kowalczyk (Senior Care), Sandra O'Connell (Care Assistant) FRONT: Cale Hamlin (Carer), Cathy Machett (Team Leader) and Teresa Payne (Head Cook) ANL-141028-072434009
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A care home in Great Cornard has excelled in all areas after a routine inspection by an independent regulator.

Hillside Care Home received “six ticks” from the Care Quality Commission (CQC) when it carried out an unannounced inspection last month.

The regulator’s report revealed that the care home met the highest standards in all six areas, including care, staffing, training and safety.

Care home manager Deborah Mason said the results were a great achievement, with the inspections becoming increasingly harder.

“It means a lot to us because it recognises the good work of the staff,” she said. “They meet the residents’ needs so well.”

Mrs Mason took up the position in April and, since then, has introduced changes to encourage staff to develop their role as carers.

“They are getting more involved with activities,” she said. “Previously, carers felt that they were just here to do the care, but they are more valuable than that.

“They are here to support the emotional and physical well-being of residents.”

The residential care home on Kings Hill is currently home to 44 men and women.

In the CQC’s report, one resident described the home as “a special place”.

Another resident told the inspectors: “I absolutely love it here. I only came for a fortnight but I loved it so much I stayed.”

Mrs Mason said the home’s success was down to the joint efforts of the carers, who spend time building a rapport with the residents, and their relatives.

She said: “The staff feel more of a team that are working towards the same goal.”