Driver did not even slow down

Latest letters from the Suffolk Free Press,, @sfpsudbury on Twitter

Latest letters from the Suffolk Free Press,, @sfpsudbury on Twitter

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On April 30, I finished work at 5pm and made my way to the bus stop outside Sainsbury’s in Sudbury.

I arrived at the bus stop at roughly 5.10pm and was met by my mother who was looking after my three-year-old daughter.

The bus was due to arrive at 5.20pm and, after waiting until roughly 5.25pm, I looked up the road to see where it was.

As I was leaning out of the bus shelter to get a better view, I saw the bus and I stuck my arm out and proceeded to gather my things.

When I turned back around to face the road, I noticed the bus go straight past – the driver did not slow down or even enter the bus lane, leaving myself and my daughter stranded in Sudbury.

I was then forced to get the train home as this was the last bus back to Colchester.

After complaining to Chambers about the issue, I was told they needed to speak to the driver in question first.

I then phoned on May 6 to be told by the complaints department that the driver had claimed he did not see me.

I was told there was nothing more they could do, while my request for a refund to cover my train ticket was refused.

This has left me disheartened and questioning whether the bus company cares about its customers in any way.

Ben Myers

Horrocks Close


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