Care home warned over medicine issue

A care home given an official warning after inspectors discovered problems involving medication has “taken remedial action”.

Magdalen House Care Home in Magdalen Road, Hadleigh, was given a formal warning by the Care Quality Commission (CQC) following a inspection on June 18 which found the home was “failing to protect people against the risks associated with poor medicines management”.

The inspector’s report, published on July 31, stated that medicines were not stored securely in some instances at the home, which opened a year ago and offers 24-hour care for patients, including dementia sufferers and the elderly.

“Medicines were accessible to unauthorised people or people they were not prescribed for,” it said.

The inspection also discovered issues relating to stock levels, temperatures at which medicines were stored and inaccuracies in patients’ medicine records.

The report said: “Given the discrepancies in the medication and medication records, this raises questions about staff competence.

“We were not assured that people were given their medicines by suitably trained and competent staff.”

The home, which has 53 beds, was given until July 8 to improve, otherwise it would face further sanctions.

Mike Donegan, operations manager at the home, said: “Since July, the pharmacist has done a follow-up and said we are compliant and he is quite satisfied with the storage and administration paperwork.

“It was poor paperwork and management of those areas. We have a new manager in place now.”

Mr Donegan added: “It is not an excuse but we have already taken remedial action. The Care Quality Commission has taken us out of the enforcement position we could have been in.”

Had the required improvements not been made within the set timescale, the CQC could have restricted the services the home offered or even suspended or cancelled a service.

The CQC can also issue financial penalty notices and cautions, or prosecute the provider for failing to meet national standards.