THE founder of a community transport scheme has called for patience as the organisation strives to get its full range of services up and running.
Go START, which is used by hundreds of pensioners, school children and people with disabilities, was launched earlier this year to replace the Sudbury Town Area Rural Transport service after it closed due to a lack of funding.
The group recently received a huge boost when Babergh District Council handed it £100,000, helping ensure the service’s long-term survival.
It is currently operating a dial-a-ride service on Tuesdays and Thursdays which will soon be extended to Mondays and Fridays after the delivery of new vehicles.
Group founder John Phillips said: “We have a limited number of vehicles and only one phone line. We realise this has caused some concern when passengers have experienced difficulty in getting through to make a booking.
“We strive to accommodate passenger requirements but we have to be fair and considerate to all users, so on some occasions we need to ask passengers to be prepared to be flexible in terms of times and dates of travel until we can expand the service.”
He added: “We are slowly re-introducing all our services, but unfortunately it is going to take time to get there.”
Anyone wanting to register with Go START, book a journey or get further information should call 01787 242116.