Cold caller warning

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RESIDENTS are being warned to be extra vigilant following reports of telephone calls from people falsely claiming to be computer security engineers.

Suffolk Trading Standards want people across the county to be on their guard as cold callers, who say they are from Microsoft, are contacting people and telling them they are at risk of a computer security threat and should take up an offer of free checks.

If the scam is successful the victims then help the fraudsters access their computers giving away personal information.

In order to avoid the scam Trading Standards are advising people to be suspicious of unsolicited calls, never give unsolicited calls personal details, use a strong password and take down a caller’s information and pass it onto authorities.

Colin Spence, Suffolk County Council’s portfolio holder for public protection said: “These scammers are undoubtedly taking advantage of the fact that many of us are trusting, avoid confrontation and don’t like to admit if we are confused by technical details.

“It is important to remain extremely vigilant if you answer your phone to a cold caller, particularly if they tell you that they represent a large reputable company like Microsoft or a government agency.”

For more information or to report a call, contact Consumer Direct 08454 04 05 06 or Action Fraud on 0300 123 2040.