Chambers buses are ‘unreliable’

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Latest news from the Suffolk Free Press, suffolkfreepress.co.uk, @sfpsudbury on Twitter
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Following complaints of school buses not picking up students in Acton, a parent has claimed that poor service from Chambers bus company is not an isolated incident.

Fred Ray’s 13-year-old son and other students catch the 7.20am Chambers bus from Sudbury bus station to Colchester to get to schools in Norman Way in the city.

Mr Ray, who lives in Melford Road, said that, in the first few weeks of term alone, the service had failed to turn up on two occasions.

“They are forced to wait for the next bus, at least another 30 minutes,” said Mr Ray. “This consequently results in them arriving late for school.

“In our experience, the service offered by Chambers between Sudbury and Colchester for the Norman Way schools is unreliable and often bears no resemblance to the published timetable.”

Last week, the Free Press reported on families who had been left in the lurch after a school service to Ormiston Sudbury Academy failed to pick up students from Acton twice in three weeks.

The same students were also left stranded when the bus failed to appear at the school gates on another occasion during the same three-week period.

At the time, Jeff Clayton, general manager for Chambers, said he was “not proud” of the failures.

Mr Clayton was not available to comment on the Colchester service complaint this week.