A controversial bus route in Sudbury has been temporarily abandoned after a failed test run showed weaknesses in the design.
Chambers was hoping to run its double decker number 84 service through the link road between Chaucer Road and Clermont Avenue.
The service, which will soon include the new health centre in its set of stops, already lists the road on its timetable.
During a trial run, however, a Chambers bus struggled to negotiate part of the route, resulting in it grounding on the road surface and having to drive over the kerb.
Chambers general manager Jeff Clayton admitted he was disappointed at the failed test run, but said the issues raised had been fed back to the council, which would work with the designers to find a solution.
“We’ve had very positive discussions [with Suffolk County Council] over what the problems are,” he said.
“We are happy to work with the council and hope to run the 84 service through the link road in good time.”
There were fears the road could be used by large commercial vehicles and motorcycles as a rat run, as they can get past the structure which prevents cars from using it.
Set out in a formation of blocks – described by Suffolk county councillor John Sayers as a “concrete egg tray” – the road engineering should only allow access for buses and emergency vehicles.
A spokeswoman from Suffolk County Council said: “We are aware of the difficulties for double decker buses using the bus link in one direction.
“The link was constructed as part of the housing development built by a private developer.
“We will work with the developer to see what measures can be taken to improve the issue. At present, the bus link is the responsibility of the developer and has not been adopted as a public highway.”